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Frequently Asked Questions

Shisha

What is Shisha?
Shisha is a mixture of tobacco and treacle, honey, molasses or sugar, and distilled water with various sweet and savoury flavours. Unlike other tobacco products, shisha tobacco is light and flavourful, which produces a unique fruity aroma. Shisha is not your typical tobacco. Beyond smoking, shisha is an experience. It’s a moment with friends and family, savouring flavours for a one-of-a-kind effect. Relaxing and peaceful, the shisha experience is one you won’t soon forget!
How many flavours of Shisha are there?
Shisha can come in almost any flavour imaginable, however at Euphoria UAE we only select the best flavours from the top suppliers. Currently we carry 36 flavours but will continue to expand our selection as we find more flavours and suppliers that meet our requirements.
What is a Shisha Master?
A Shisha Master is a trained professional that has mastered the art of Shisha. Your Shisha Master will properly set up your Shisha pipe, heat the coals to the required temperature, properly fill the Shisha head and maintain the Shisha as you use it.

A Shisha Master is the key to the perfect Shisha experience.

How old must you be to buy Shisha?
You must be aged 18 or older to buy Shisha.

Delivery & Collection

How long does delivery take?
We require at least 90 minutes notice to prepare your order. We will keep you informed every step of the way until your Shisha is delivered.
When will the Shisha be collected?
We will collect your Shisha the day after your delivery.
Do I have to do anything for collection?
No, you don’t need to do anything prior to collection. Our Shisha Masters will disassemble the Shisha pipe, clean it thoroughly and prepare it for the next customer.

Payment

What payment methods are available?
You can complete your payment by paying with Visa, Mastercard or Diner’s Club cards.
Is a deposit required?
No, we do not currently require a security deposit.
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